Running a Sub-Agent Network Without Spreadsheet Chaos

A consolidator's business is a network: dozens or hundreds of sub-agents, each with their own pricing, credit and commission arrangement. Most start in spreadsheets and outgrow them quickly.

Where spreadsheets break down

Markups differ by agent, route and airline. Credit limits and wallet balances change by the hour. Commission owed to sub-agents has to match what airlines pay back. Every manual step is a chance for a wrong price to reach a customer or a commission to go unpaid.

What the platform should own

Layered markup, so the consolidator's margin and the sub-agent's margin are applied in order and visible separately. Agent wallets or credit with limits enforced at booking. Commission and incentive tracking tied to the booking itself instead of reconstructed at month end. And a clear audit trail of who changed which rule and when.

Keep each agent's view simple

Sub-agents should see their own price and their own earnings, and nothing of the consolidator's cost. Getting that separation right matters as much as the calculation itself.

Questions for vendors

Can markup be set per agent, airline and route? How is a sub-agent's commission calculated and when is it paid? What stops a sub-agent booking beyond their credit? Can finance export the full trail?

How FareOS fits

FareOS supports two-layer markup, sub-agent wallets and commission handling as part of the booking flow, and its Incentive module tracks airline commission income against each booking. To see it with a network like yours, request a demo at ecogo.ai.